Wealthnaya

Introduction

At Wealthnaya ("we," "our," or "us"), we understand the importance of your privacy and the sensitivity of the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mental health therapy services.

Please read this Privacy Policy carefully. By accessing our website, using our services, or providing us with your information, you consent to the practices described in this policy.

Information We Collect

We may collect several types of information from and about users of our website and services, including:

Personal Information

• Contact information (name, email address, phone number, postal address)
• Demographic information (age, gender, location)
• Health information relevant to your therapy needs
• Payment information
• Information you provide in forms, surveys, or communications with us

Non-Personal Information

• Usage data (pages visited, time spent on pages, website navigation paths)
• Device information (IP address, browser type, operating system)
• Cookies and tracking technologies information

How We Collect Information

We collect information through:

• Direct interactions (when you fill out forms, subscribe to newsletters, or contact us)
• Automated technologies (cookies, server logs, and other tracking technologies)
• Third parties (payment processors, analytics providers)
• In-person or telehealth therapy sessions

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and managing appointments, payments, and refunds
• Communicating with you about services, promotions, and events
• Personalizing your experience and delivering relevant content
• Analyzing usage patterns to enhance our website and services
• Protecting our rights, property, and safety, and the rights, property, and safety of others
• Complying with legal obligations

Medical Information and HIPAA

As a mental health service provider, we are committed to protecting the confidentiality of your health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

Your medical and therapy records are kept strictly confidential and are only shared with:

• Healthcare professionals directly involved in your care
• Insurance companies or other payers, as necessary for billing purposes
• Individuals you explicitly authorize us to share information with
• Authorities when required by law or court order

In emergency situations where there is an immediate risk of harm to yourself or others, we may disclose relevant information to appropriate authorities or support persons to ensure safety.

Information Sharing and Disclosure

We may share your information with:

• Service providers who perform functions on our behalf (scheduling, payment processing, IT services)
• Professional advisers (lawyers, accountants, insurers)
• Regulatory authorities, law enforcement, or government agencies when required by law
• Business partners in the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may limit some features of our website.

We use the following types of cookies:

• Essential cookies: Necessary for website functionality
• Analytical/performance cookies: Help us understand how visitors interact with our website
• Functionality cookies: Remember your preferences
• Targeting cookies: Record your visit, pages visited, and links followed

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of sensitive data
• Secure network infrastructure
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection practices

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical records are retained in accordance with applicable healthcare regulations.

When determining the appropriate retention period, we consider:

• The nature and sensitivity of the information
• The potential risk of harm from unauthorized use or disclosure
• Legal and regulatory requirements
• The purposes for which we process your personal information

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Request restriction of processing of your personal information
• Portability: Receive your personal information in a structured, machine-readable format
• Objection: Object to processing of your personal information
• Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information from your child, please contact us so we can promptly remove the information.

For therapy services provided to minors, we obtain appropriate parental or guardian consent and adhere to all applicable legal requirements regarding child privacy protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Significant changes will be communicated through a notice on our website or by email if we have your contact information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within any timeframes required by applicable law.

Effective Date

This Privacy Policy is effective as of June 1, 2024.